#UNKNOWNTOGETHER: Let's Get Talking on Mental Health

Facebook, UN Thailand

Introduction

Breaking the Silence on Mental Health

Services
Audience Research, Campaigns, Creative Communications
Issues
Mental Health

In Thailand, mental health remains a taboo subject, shrouded in silence and stigma. No organization had yet taken on the monumental task of educating the public on mental health issues at scale. Then came COVID-19, a storm of distressing news stories that heightened anxiety and isolation. The need for mental health support had never been more urgent.

Strategy

A Nationwide Call for Wellness

In response, Love Frankie, together with UN Thailand, Facebook, and mental health partner Knowing Mind, launched ‘Unknown Together,’ a groundbreaking social media campaign aimed at raising awareness and promoting mental wellness across Thailand.

Our campaign provided essential information, practical tools, and resources to foster well-being, resilience, and empathy. We delivered content through online workshops and meditation sessions, structured around three key chapters: looking inward to understand the impacts of COVID-19 on mental health, sharing self-care tools and tips, and looking outward to engage with others and extend care.

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Reaching Hearts and Minds

The response was overwhelming. The campaign reached 11.5 million people online, with 21.6K event responses and 4 million video views. An astounding 95% of participants reported that the campaign helped alleviate the negative effects of COVID-19, and 85% expressed high satisfaction with the initiative.

Through ‘Unknown Together,’ we broke the silence, opened up conversations, and provided much-needed support to millions. This campaign stands as a testament to the power of collective action in fostering mental wellness and resilience in challenging times.

Impact

The #UNKNOWNTOGETHER mental health campaign, spearheaded by Facebook, UN Thailand, and Knowing Mind, successfully broke the silence surrounding mental health in Thailand, especially during the COVID-19 crisis. The campaign's reach and effectiveness are evident in the impressive engagement and positive feedback from participants.

Impact Data Points

  • Total Reach: 11.5 million people online
  • Post Reach: 11.5 million
  • Event Responses: 21,600
  • Video Views: 4 million

Participant Feedback 

  • 95% reported the campaign alleviated the negative effects of COVID-19
  • 85% expressed high satisfaction with the campaign

This campaign significantly contributed to raising awareness, providing essential mental health support, and fostering a culture of well-being and empathy across Thailand.